Return Policy

As our floral arrangements are perishable, we regretfully cannot provide refunds or exchanges. However, your satisfaction remains our utmost priority. Should you encounter any issues or dissatisfaction with your floral product, please don't hesitate to reach out to us at arbutusflorist@telus.net or by phone at 604-731-3313 within 24 hours of receiving your order. Our dedicated team will promptly address your concerns and explore all available options to ensure your complete satisfaction.